Shipping Policy
TRENDOVA DMAX LLC Shipping Policy: Delivering Sustainability Worldwide with Precision
Efficient, reliable shipping is the lifeline connecting our Albuquerque craftsmanship to your doorstep, and at TRENDOVA DMAX LLC, we’ve engineered a policy that embodies speed, security, and sustainability. From the moment your bamboo dining furniture or seating selection ships from 8206 Louisiana Blvd NE, Ste A #4792, Albuquerque, New Mexico, 87113, it’s en route via optimized networks serving the U.S. and globe. This policy, revised October 02, 2025, details timelines, costs, and protocols, ensuring your experience matches the excellence of our products.
Our ethos: ship green, arrive pristine. We partner with carriers committed to low-emission fleets, using recyclable packaging and route optimization to cut fuel use by 25%.
Shipping Methods and Carriers: Tailored for Every Need
U.S. domestic: UPS Ground (3-7 days, free over $300) or FedEx Express (1-3 days, +$25). Bulky items like tables qualify for white-glove (room-of-choice delivery, +$99).
International: DHL Express (7-14 days to Europe/Asia) or economy options (14-21 days). Zones defined by postal codes; calculator at checkout.
All include tracking and $1,000 insurance standard (upgradable).
- Carrier Options:
Region Standard Carrier Time Cost U.S. UPS Ground 3-7 days Free >$300 Intl DHL 7-14 days $50-250
Costs and Free Shipping: Value-Driven Logistics
Free U.S. shipping on orders >$300; flat $29 below. International: $50-250 based on weight/zone, duties extra (pre-calculated). No surcharges for remote areas.
Promos like “Free Ship Fridays” apply sitewide.
Processing and Timeline: From Order to Outbound
Orders process in 1-2 days (customs 3-5); ship Mon-Fri. ETAs: U.S. 4-10 total days; intl 10-25. Delays notified via email/SMS.
Packaging and Handling: Protecting Your Investment
Eco-corrugated boxes with bamboo fillers; disassembly instructions minimize volume. Fragile labels on seating/casegoods.
International Considerations: Seamless Cross-Border
HS codes provided; we handle export docs. Prohibited items? None in our lineup. Returns? Prepaid intl labels available.
Issues and Resolutions: Proactive Support
Damaged? Unpack immediately, photo, claim within 7 days—replacements free. Lost? Carrier investigates; refunds if unresolved.
Lost/stolen post-delivery? Your responsibility; insurance covers transit.
Sustainability in Shipping: Greening the Journey
Carbon offsets via Gold Standard projects; 100% recyclable materials. Carrier audits ensure ethical labor.
This policy powers your satisfaction—track at trendovadmax.shop.