Terms and Conditions

TRENDOVA DMAX LLC Terms and Conditions: The Foundation of Fair and Transparent Commerce

Welcome to the Terms and Conditions that govern your interactions with TRENDOVA DMAX LLC—a document crafted with clarity and equity to foster mutual trust. As purveyors of premium bamboo furnishings, including dining furniture, seating, casegoods & storage, and tables, we at TRENDOVA DMAX LLC (located at 8206 Louisiana Blvd NE, Ste A #4792, Albuquerque, New Mexico, 87113) are committed to upholding the highest standards of online retail. These terms, last updated October 02, 2025, outline the rules of engagement for using trendovadmax.shop, placing orders, and enjoying our services. By accessing our site or completing a purchase, you agree to these provisions, which protect both parties in our shared pursuit of sustainable elegance.

Our philosophy here is simple: transparency breeds confidence. We’ve structured these terms into digestible sections, avoiding legalese where possible, to empower you with knowledge. If questions arise, contact us at +84978861343 or dragondigitalmedia.uk@gmail.com—we’re here to clarify.

1. Use of the Website: Access and Conduct

Trendovadmax.shop is your portal to discovery, offering immersive browsing of our bamboo collections. Access is granted to users 18+; minors require parental consent. You agree to use the site lawfully, refraining from hacking, scraping, or disruptive activities. We reserve the right to suspend accounts for violations, such as repeated unauthorized downloads of high-res product images.

Intellectual property reigns supreme: all content—designs, photos, text—is proprietary to TRENDOVA DMAX LLC or licensed partners. Personal use is fine; commercial reproduction requires written permission. User-generated content (e.g., reviews) grants us a perpetual, royalty-free license to feature it, with attribution.

Cookies and tracking enhance your experience, collecting anonymized data for personalization (see Privacy Policy). Opt-out via browser settings, though this may limit features like saved carts.

  • Website Rules Summary:
    • Age: 18+.
    • Conduct: Legal, non-disruptive.
    • IP: Personal use only.

2. Orders and Pricing: Accuracy and Availability

Placing an order constitutes an offer to buy; we accept upon confirmation email. Prices are in USD, inclusive of taxes where applicable, but exclusive of shipping/duties. We strive for accuracy, but errors (e.g., a mispriced table) allow us to cancel and refund promptly. Availability fluctuates; backorders notify you with ETAs.

Promotions, like 15% off seating bundles, have terms (one per customer, non-combinable). International orders convert currencies dynamically via Stripe, with fees disclosed.

3. Shipping and Delivery: Reliable Global Fulfillment

We ship nationwide and worldwide via trusted carriers (UPS, FedEx, DHL). U.S. standard delivery: 3-7 days; express: 1-3. International: 7-21 days, with tracking. Delays from carriers or customs are beyond control; we mitigate with insurance on all packages.

Title transfers upon shipment; risk of loss is yours thereafter, though our packaging—recyclable bamboo-reinforced boxes—minimizes damage. See Shipping Policy for details.

4. Payments: Secure Transactions

Governed by our Payment Methods page, all via Stripe. You authorize charges; disputes follow Stripe’s protocols. Chargebacks for valid reasons are honored; fraudulent ones may lead to account bans.

5. Refunds and Returns: Equitable Resolutions

Detailed in our dedicated policy, but summarized: 30-day returns for unused items; defects anytime. Refunds via original method; shipping non-refundable unless faulty.

6. Warranties and Limitations: Quality Assured

Products carry a 1-year limited warranty against defects in materials/workmanship. Normal wear, misuse (e.g., outdoor exposure for indoor seating), or modifications void it. No implied warranties beyond statutory rights. Liability caps at purchase price; consequential damages excluded.

Bamboo’s natural traits—slight color shifts, grain variations—are not defects but charms.

  • Warranty Coverage:
    • Duration: 1 year.
    • Exclusions: Misuse, modifications.

7. Governing Law and Disputes: Fair Adjudication

New Mexico law applies; disputes resolved in Albuquerque courts or via binding arbitration (AAA rules). Class actions waived.

8. Changes and Severability: Adaptive Framework

We may update terms with notice via site/email. Invalid provisions don’t affect others.

9. Miscellaneous: Additional Protections

Force majeure excuses delays (e.g., natural disasters). Export controls comply with U.S. regs.

These terms encapsulate our dedication to ethical commerce. By agreeing, you join a community valuing sustainability and excellence. Questions? We’re listening.